DEDICATED MANUFACTURING FACILITY
A purpose build and established manufacturing, engineering and development centre is owned by Claude Neon Signs in Johannesburg, South Africa. Here we provide engineering, software, service, project management, install and support staff to assist in all project deliverables. With 2 factory units located in Gauteng, Claude Neon Signs is able to deliver the largest of project requirements while maintaining an uninterrupted delivery schedule for smaller regular orders.
STRUCTURED FOR SUPPORT
Our warehousing, sales and support sites and have been carefully chosen to enable rapid execution of support services for clients in any location. A growing team of directly employed qualified field technicians across Australia is part of a four-tiered approach to service and technical support.
- In-house technical support for major domestic and international clients.
- Local sales and service offices with full time directly employed staff in Johannesburg, South Africa
- Long-term partnership agreements with reputable third parties to provide regional and international support.
- Claude Neon Signs service centre providing service and technical advice 10 hours/day, six days/week.
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Contact Claude Neon Signs
Claude Neon Signs complete project management process includes design, engineering and assembly. From the initial order through to delivery, our signs are staged in house at our logistics centre; this includes software configuration, customisation according to our client’s requirements, and QA checking. Claude Neon Signs provide a three tiered approach to service and technical support.
1.Qualified in house technical support to our major domestic and international markets
2.Long term partnership agreements with reputable third parties to provide regional and international support.
3.A service centre option that operates 10 hours a day / 6 days a week to provide service advice.All members of the Claude Neon Signs’ service team are fully qualified and comprehensively trained. All our technicians attend regular training sessions where they are kept up to date on the Claude Neon Signs product range and the latest LED technologies.Our 100 field technicians across Australia allow LED-Signs to offer the flexibility we need to ensure that we meet the needs of our clients.